RingEX by RingCentral, Planned Around Your Business
RingEX brings business phone, messaging and video together in a cloud platform from RingCentral. OurIT helps organisations evaluate, plan, implement and support RingEX with careful attention to call flows, number migration, integrations, security and ongoing administration.
RingEX Configured for How Your Teams Work
Move beyond a basic phone-system swap. OurIT aligns RingEX with how calls reach your organisation, how employees work across locations and how communications are governed.
Strategy & Readiness
Review business requirements, existing services, locations and call flows before recommending a RingEX design.
Calling Design & Configuration
Configure users, numbers, call queues, auto-receptionists and business hours around the way your organisation operates.
Migration & Number Porting
Plan number moves, testing and cut-over activities to reduce disruption and keep customers reaching the right people.
Business Application Alignment
Plan how calling fits alongside the collaboration and business applications your teams already rely on.
Identity, Security & Governance
Apply appropriate access controls, administrative roles, policies and operational governance to the platform.
Administration & Ongoing Support
Support moves, additions, changes, new users, call-flow updates and ongoing platform administration after launch.
Cloud Calling Succeeds When It Fits the Way People Work
RingEX can simplify business calling across offices and mobile staff, but successful adoption requires more than activating accounts. Call handling, reception workflows, business hours, mobile use and support responsibilities all need to be planned.
OurIT approaches RingEX as part of the organisation’s broader technology environment. We help define requirements, prepare the migration, configure the platform and support users and administrators after go-live.
- Requirements and readiness review
- Call-flow and business-hours planning
- Number-porting and cut-over coordination
- User and administrator preparation
- Governance and operational documentation
- Ongoing administration and support
Services That Support RingEX by RingCentral
Business Communications & Voice
Platform selection, business calling, carrier coordination, migration and ongoing communications support.
Cloud & Collaboration
Cloud platforms, communication tools and collaboration environments designed around the organisation.
Cybersecurity & Resilience
Identity, access, protection and resilience integrated into technology decisions.
Managed IT
Proactive management, monitoring and support across your technology environment.
Technology Platforms & Expertise
Plan RingEX With Confidence
Start with an executive-level review of your calling requirements, existing services, security considerations and migration priorities. OurIT will help you identify the right next steps before you commit to a final design.